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Business Solution

Thai Restaurant

Thai Restaurants should consider the QonUS system for the following

Given the high volume of take-away customers, QR ordering and online order functionality are heavily utilized. Take full advantage of QonUS’s QR Order & Online Order features.

Fast and accurate table order functionality
Intuitive UI for online ordering
Case Study

How Boon Cafe & Restaurant Reimagined Thai Cuisine and Achieved Growth

QonUS is significantly more convenient for menu management compared to the devices we used previously. Our old system required a lot of manual effort and time, involving multiple steps to update a single menu item. This inefficiency often led to delays, especially during peak hours. With QonUS, however, we can make real-time updates with just a few clicks. This feature has streamlined our operations, making it easier to keep our menu accurate and up-to-date, which is crucial for maintaining a positive customer experience.

Essential Features for Daily Operations

One of the critical features for us at Boon Cafe is the ability to quickly pause items when dealing with fresh ingredients daily. For example, if we run out of a particular ingredient, such as basil for our special dishes, we can instantly mark those items as unavailable. This capability ensures that customers are always presented with the most accurate menu, thereby reducing the risk of order cancellations and enhancing customer satisfaction. The ability to manage and synchronize our menu efficiently is vital for our store, especially when inventory fluctuates daily.

Maintaining Customer Experience

As we near the end of the day and our ingredients start to run low, having the ability to temporarily pause items and remove them from the menu helps ensure that our customer experience remains unaffected. This function is incredibly beneficial during busy times or toward closing hours, allowing us to prevent customers from ordering items we can no longer prepare. Ensuring that our menu reflects the real-time availability of items helps us maintain high service standards and customer trust.

Improved Menu Management with QonUS

QonUS is significantly more convenient for menu management compared to the devices we used previously. Our old system required a lot of manual effort and time, often leading to delays, especially during peak hours. With QonUS, we can make real-time updates with just a few clicks, streamlining operations and ensuring our menu remains accurate and up-to-date. This improvement is crucial for maintaining a positive customer experience.

At Boon Cafe, a critical feature is the ability to quickly pause items when dealing with fresh ingredients daily. For instance, if we run out of a specific ingredient, we can instantly mark those items as unavailable. This functionality ensures that customers always see the most accurate menu, reducing the risk of order cancellations and enhancing satisfaction.

Overall, QonUS has significantly enhanced our menu management capabilities, operational efficiency, and customer satisfaction. Its comprehensive features and seamless integration with our existing systems make it an invaluable tool for Boon Cafe, supporting our goal to provide the best possible dining experience for our customers.

QonUS system used

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